How to communicate with UberEats/Postmates support and drivers?

[kjung]

How can I communicate with UberEats/Postmates support and delivery drivers in case we have an issue with the order? For instance, when we called  Postmates they asked for a 5-digit order number, but we only have like a 9-digit order number that Square provided.

Thank you,

Artem

[Kassi_]

Welcome back to the Community, @kjung - 

I would recommend reaching out to Postmates or UberEats to see which they would prefer on their side of the integration. 

Please let me know if you have any other questions.