How do I update the email address for an invoice that I sent and is now overdue?

The title of this thread has been edited from the original: updating an overdue invoice

 

How do I update/edit bill to information, email address specifically, to an invoice that has already been sent and is outstanding? My customer did not receive their invoice because the email was wrong.  Although I was able to change it in customer information, I was not able to edit email address on an outstanding invoice that was part of a recurring series.

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@proexterminator

 

The easiest way to do this is to Cancel the invoice by clicking More > Cancel.

 

Then Duplicate the Canceled Invoice - and remove the incorrect email from the Bill To section of the email. You'll then be able to send the updated invoice to the customer after updating the Bill To Information.

kellyj
Technical Program Manager | Launch Delivery
Square Inc
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