How do I turn off Comp and Void, after it has been enabled?

[Taco]

I enabled Comp/Void, but the option to delete an Open Ticket went away, and I can only Void open tickets.  The issue is that every time I void an Open Ticket, I get a full print out of that voided receipt, which is a waste of paper.  I'd like to turn off Comp and Void, how do I do that?  

[Chad · Accepted solution]

Hello @Taco! Welcome to the Seller Community! 🌮 

Deleting Comp/Void is pretty easy, but you can only do it from the Square Dashboard. Once you're on the Dashboard head to the Item's tab and then settings in the top left corner. You will need to delete all of the reasons you have listed for comp/void. Once you've done this the option to delete a ticket will re-appear. 

If you have any other questions please let me know! 

  PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!

[Taco]

Thanks Chad!  That did the trick. 

[Chad]

That's great to hear @Taco! If you have any other questions just let me know! 😉 

[Jon-Palomar]

In this vein, I want to keep my comps and voids active, but is there a way to eliminate printing a void slip for everything I void? We are a small operation and every employee has complete access, so I don't need to save these chits.

Let me know!!

[AshleyK]

@Jon-Palomar if you have the Restaurants subscription you can toggle off printing voided items under Printer Settings in the app.