I noticed the receipts are charging credit card fee's on cash purchases? How do I get this off and only apply the credit card fee when using a credit card for the purchase?
that's strange, I've never had that problem when adding a cash purchase
There are no credit card fees associated with cash purchases. You must be looking at something wrong. Check again I am sure you'll see you are mistaken.
I don't know what you are seeing on receipts to notice there are credit card fees. The receipt wouldn't have that information even if it was a Creedit card sale as there is no reason for your customer to know what you paid in credit card fees.
There are no fees to use square register with Cash or Checks just with credit cards.
https://squareup.com/help/us/en/article/5068-what-are-square-s-fees
actually, it does show on the receipt, but only receipt we see fee amounts is on our copy as the seller. The buyer won't see that fee.
So possibly he is confusing that. But since it's cash, there will be no fee. Unless he is seeing the %tax and just assumes its fees from Square 🙂
Post an image
This is what I see when I look at a receipt in Square dashboard on my computer but I don't get receipts printed at checkout for me.
It does show the fees associated with this transaction, but this information is not on the receipt the customer gets.
Square Community