How do I get a customers payment when they pay through the Invoice?

How do I get a customers payment when they pay through the Invoice?

3,418 Views
Message 1 of 9
Report
8 REPLIES 8
Square Champion

3,411 Views
Message 2 of 9
Report

So, I wont even see it in Square as a transaction?

3,407 Views
Message 3 of 9
Report
Square

@dianes74 - It will show up in your sales history once the invoice is paid. 🙂  You can also visit the Invoices tab of the Square Dashboard to check on the status of all of your invoices. 


Sean
he/him/his
Product Manager | Square, Inc.
3,396 Views
Message 4 of 9
Report

@Sean, I got the email for both payments, saying they have been made but do not see them in my dash. The email says they paid, however I do not see them in Sales anywhere.

3,392 Views
Message 5 of 9
Report

and the invoices still say unpaid. Did I do something wrong? This system is not too user friendly.

3,390 Views
Message 6 of 9
Report
Square

@dianes74 - It sounds like something irregular must be going on, as they should definitely show up. Please reach out directly so we can dig deeper for you. Also, I think it will seem more user-friendly after you use it for while, promsie. 🙂


Sean
he/him/his
Product Manager | Square, Inc.
3,388 Views
Message 7 of 9
Report

@Sean Ok I'll give you a call later or tomorrow. I can't do anything right now. 

3,385 Views
Message 8 of 9
Report
Square

@dianes74 - Sounds good, we look forward to helping you get things sorted out! 


Sean
he/him/his
Product Manager | Square, Inc.
3,383 Views
Message 9 of 9
Report