How do I add employees to the dashboard?

[msmoore2]

Hi, I have added team members with their emails but they are not receiving an email to register so they can access the dashboard and other tools. How do I go about this? 

[Joe · Accepted solution]

Hi there, @msmoore2 👋 Thanks for reaching out to us here on the Seller Community! We are happy to have you.join us.

I've gone ahead and merged your post into an existing thread of Sellers who were also looking for information regarding setting employee permissions and granted login access. Here is a helpful Best Answer to get you started.

In regards to re-sending permission invite emails, you can select the specific Team Member from your Online Dashboard. Once selected, click on Edit Permissions - this will open the following window. You will see an option to resend an invite here:

Let me know if this gets you where you need to be!

[msmoore2]

Hi, this option does not show on my screen.

[Joe]

Would you mind clarifying, @mcmoore2? What screen are you looking at? Are you using the Online Dashboard or are you on a mobile device or app?

The more info and context you provide, the more of a tailored answer we can provide.

[msmoore2]

I am looking on the online dashboard under team permissions.

[Joe]

Would you mind sharing a screenshot of what you're seeing, @msmoore2?

[msmoore2]

[Joe]

Got it! This screen you are viewing is the Edit Permissions tab in lieu of the Team Members tab.

You will need to select the following:

• Team from the left-hand side main navigation bar
• Team Members from the next left-hand choices
• Select specific Team Member you would like to edi
• Edit Permissions

That should get you where you need to be! 

[msmoore2]

took out personal info

[Joe]

Thanks for that, @msmoore2. Have you given your employees a specific job title in the Team Member edit window? This will open up Permission Settings to be accessed. See below:

[msmoore2]

Thank You so much for your help, I got it!

[Joe]

Great to hear, @msmoore2! Glad you got this one solved! Feel free to reach out if anything else comes up! 😎

[KRNAACPSCLOCTY]

No, this didn't work. When I open my team member's info there is no option to "Edit Permissions."

[Arcnadius]

I have been trying to resend an invite to an employee under Permissions but do not get an option to "Resend Invitation".  I have a screenshot but do not have permission to upload images.

[nika]

@Arcnadius I'm assuming you're the Account Owner, yes? Only the Account Owner can send the invitation. Maybe try switching to a different browser if you haven't yet already... like Chrome. Let us know if it's still not showing!

[KRNAACPSCLOCTY]

I had this problem using Chrome

[JustinC]

@KRNAACPSCLOCTY

Are you trying to resend an employee invite? If so, here are screenshots. 

Once you click edit, you'll see this window: