Hi hi @MOA1 - sorry to see trouble has brought you to the Seller Community! 👋
The fastest way to resolve account-specific questions like this is by reaching out to our team directly. The best way to reach out is by phone, but we are also available via email over the weekend. If you haven't already, please reach out directly by logging into your Square account and heading here.
In the meantime, this page covers custom permission sets in detail, so I recommend taking a peek to see if you can spot the issue in your settings! Feel free to reach back up this way if any general questions come up as you work through that page 🍀
Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
