Context: I use Acuity Scheduling integrated with Square for credit card payments.
Problem: For an unknown reason, I get an error when I try to charge a client in a foreign country for a therapy session.
Attempts to fix the problem: I've checked all her details with her, re-entered the info multiple times, tried zip code 00000, and asked her to check that there are no fraud protections or other issues with her bank.
Ask: Any suggestions for other possible solutions?
Thank you,
Natasha Walter-Fisk
LetsDealWithIt.com
HI, hopefully this Square Support page will help.
https://squareup.com/help/us/en/article/4956-international-availability
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