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I'm trying to edit my web site. I have a SOLD category, but it doesn't show up on my web page. When I go to edit my site, under categories SOLD comes up, but light colored and I can't do anything with it. When I hover over it, this comes up: This category is hidden and is not visible on your site. How do I change this? When I search hidden categories in the Seller Community it looks like that's not even possible.
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Hello, @SheilaL I looked into it and was able to fix this for you.
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Hi there, @SheilaL,
We can definitely take a look at this for you! Can you please provide the link to your website so we can investigate?
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Hello, @SheilaL I looked into it and was able to fix this for you.
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Thank you!
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Mines doing the same - a whole category and list of items aren't showing on my site and i've quadruple checked that i have everything right.
Delta Field Paintball
Category not showing - Parts & Accessories
And several items that are categorized under Airsoft aren't showing either under the category.
How do we fix this? I have LOTS of items i still need to add and these hiccups are delaying my progress
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Welcome to the Seller Community, @Jay0114 👋
We can definitely try to assist you with this! Can you please post a link to your website so we can take a look?
Are the items themselves set to Visible or Available? Are any of your categories Time Based Categories?
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