Can you combine free shipping with another discount?

[MacH]

I offer free shipping on orders over $35. I set it up and there is a code my customers have to enter. that’s fine I guess but a customer that had a 20% off coupon couldn’t use that with the free shipping (her total was well over the $35 after discount).

Did I miss something in setting up the coupons to allow them to stack?

[Goldneye]

HI, to understand, you created a CODE for free shipping and a CODE for 20%.

You can create the Free Shipping under Destination Regions & Rates, then the 20% code will work.

EDIT:

$0.00 - $34.99 = $X.XX

$35.00 - $999.99 = Free Shipping

Here are the breadcrumbs and screenshot to apply free shipping.

Online Dashboard, Settings, Shipping, Destination Regions & Rates