After Pay limits question

Can After Pay limits be adjusted for order totals and not item totals?

 

On my website, I sell a lot of low priced items $6 to $15.   People generally order multiple items.   I want to limit After Pay to orders over $100.    When I adjust minimum order total to $100, it seems that the minimum item cost must be the same as the minimum order total.   I don't want pay the much higher rate for After Pay for a single low priced item.   I want to use it to encourage larger multiple purchases.

 

I have it turned on on my website now, but if I can't make this adjustment, I will have to turn it off when the rate goes up in May.

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Square Community Moderator

Hey there @sfcsu 

 

First of all, I wanted to confirm that you were editing these values under Online > Settings > Checkout > Afterpay (see image below). If so what you are saying is that if you set to show Afterpay for items $10 - $2000 and orders $100 - $2000 the system won't let you set those parameters?

 

JJ
Community Moderator, Square
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No, the item minimum and order minimum have to be the same when I go to edit the ranges.

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Square Community Moderator

If that's the case then I will have you reach out to our Square Online support team so they can dig into this matter for you and help you setup Afterpay for your website correctly. Please reach out by phone when you have a moment by logging into your Square account and heading here.

JJ
Community Moderator, Square
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