Adding or items to an invoice after full payment

[CPSL]

I run a rental and event production business. I almost always use the "deposit/balance due" method of collecting from them. Sometimes a customer will decide to add something to their list or ask for increased production which is not a problem if they have only paid the deposit portion but isn't possible if they get overzealous and pay the entire bill upfront, or they add something after the balance due payment.

Is it possible to be able to edit an invoice that has been paid to "add" items? I know I can issue a partial refund if needed but adding on seems impossible currently. Am I missing something?

Thanks,

Scot

[Minion · Accepted solution]

Hey @CPSL 

Unfortunately there is no way to add on an existing item/service to an invoice if it has been paid in full.  Since the invoice is now completed and fulfilled.  

You would have to either create a separate invoice for that particular item/service or run it through POS.