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Hi Square Community,   I’m Abhi (@abhiroop), Product Manager for Managerbot. Managerbot is now available to Square sellers in the United States, and I’d love to answer your questions about it.   Managerbot is AI built into Square. It uses the Square data already in your account (like sales, items, customers, team, locations, and more) to answer questions about your business in plain language. It can also help with tasks like drafting a marketing email, updating items, or building a report. You review and approve proposed changes before they’re applied.   Join me and @Donnie-M , Square Champion and owner of Table & Ledger, for a Managerbot Q&A. Ask us how to get started, what tasks Managerbot can assist with, how it handles your Square data, when it requests approval, or what features you want to experience in the future. Post your questions in this thread between now and November 12, then come back on November 12 at 10 AM PT / 1 PM ET for our answers.   All sellers are welcome to participate, though Managerbot is currently only available in the United States. Not sure where to start? Here are a few ideas:   “I run a coffee shop. How could Managerbot help me during a busy week?” “Can Managerbot compare my item sales this month with last month?” “What changes can Managerbot make, and when does it ask for my approval?” “Can Managerbot help me create a promotion for customers who haven’t visited in a while?” “I run a [type of business]. How could I use Managerbot to [task or goal]?” Try it before the Q&A Open Square Dashboard and look for Chats in the left navigation. You can also watch the video below or read the Managerbot guide in the Support Center.     Leave your questions below. Donnie and I look forward to hearing from you! ... View more

I have a Weebly Professional Bundle but need to change the website it is configured against. I can't see any way to do that in the Weebly interface. All the online instructions appear to be outdated. I've submitted a support ticket to Square but an hoping for a quicker response than "1 to 3" days. ... View more

I didn’t receive a notification for a cancellation this morning.  I asked the AI chat bot how I can get square to send cancellation notices to me. It directed me to change the settings on my phone, which were already set properly.  Then it said it would connect me to a human. It said support was available 7 days a week starting at 8am CT. No support. It was 930 CT. And then it said human support was available only M-F.  So I asked  AI chat again about how to change the notifications settings, and it directed me to change notification settings in Dashboard.  There is no option for notifying me of cancellations.  The AI said I just have to check Calendar frequently.  Another 90 min wasted with no resolution and a chat filled with incorrect information. ... View more

👋 Hey y'all! We are testing the ability to give Managerbot rules with which it can reply to customer leads.   🎥 [2min] Qualifying Leads with Square Messages   TLDR - want to help you get back to more inbound leads, but make those leads more high quality and give you time back so you can focus on your business. If you feel like this applies to you, I'd love to spend 30min with you and grant you $5k in free processing for your feedback. Thanks!   Conrado   ... View more