[New] Customize your idle screen imagery on Square Terminal

[nika]

Hi Sellers! 👋

You can now capture your customers’ attention and showcase your brand through a series of rotating images on Square Terminal. Easily add your business name, logo, and any information you want your customers to see, which can be changed at any time. This new feature is just one more way we’re helping your business build trust with your customers.

With this new feature, you can display different images that are size and pixel-appropriate for Connected Terminal devices.

To upload your imagery: 

1. From Square Dashboard, go to Account & Settings > Businesses information > Locations 
2. Scroll down to the Branding section and select Terminal Background 
3. Upload your images (up to four) and Save.

To display your imagery: 

1. Sign in to the connected Square Terminal, and from the menu, tap Settings > Hardware > Display.
2. Toggle on ‘Show business name’ to display the location’s business name.
3. Toggle on ‘Show image’ to display the images you uploaded.
4. Use the slider at the bottom to select how long each image will display before transitioning to the next image.

These images will only appear on your Square Terminal when it’s connected as a buyer-facing display to Virtual Terminal, Square Point of Sale, or Square for Retail.

Let us know if you have any questions about how to customize your customer display, or visit our Support Center. For anyone using Square Connected Terminal, show us your setup with pictures in the comments.

[lawnbrook]

I've got this set up with just 1 image, the terminal never seems to go to sleep now - is that how it's supposed to work ?

[Laurie_]

Thanks for waiting here, @lawnbrook!

The Product Team confirmed that as long as your Square Terminal is connected to a power source, your custom images will continue to display and your device won't enter sleep mode.

I have requested clarification from them regarding whether this behaviour would remain consistent when using the terminal in a mobile context. Once I receive an update, I will provide you with an update as well.

[Laurie_]

Thanks again for waiting, @lawnbrook! 

The Product Team advised that idle screen settings will continue to display custom imagery when using the Square Terminal, even with a low battery. This is something I would keep if you plan on using the terminal in mobile settings.

If anything else comes up, or you have any feedback after trialling this option, don't hesitate to let us know!

[Laurie_]

Hey there, @lawnbrook, this is a great question!

I haven't had the chance to test this myself yet but based on my understanding of this feature, I would say that as long as the POS device connected to your Square Terminal is powered on, your images will continue to display while your device is in standby mode.

I'll reach out to the team to confirm this when they return on Monday!

[lawnbrook]

Thanks @Laurie_ , would be nice if it could operate like the register - only wake up when a transaction is pushed to it. Seems like it will just rip through the battery the way its configured..

[Laurie_]

We appreciate you sharing your feedback with us, @lawnbrook! I've flagged this with our Product Team. 👍 

[leane]

Can we get this, along with videos / GIF's on Square Register customer displays? That would make branding feel more dynamic and fresh