[New] Archive Items on Square for Retail

[#1]

Hi sellers! 👋

Archive items from your Square Dashboard to make managing your item catalog and inventory reports easier than ever. You and your staff can now designate items to ‘Archive’ status to keep your item history, and view your catalog and inventory reports with simplicity. 

• Never worry about deleting items again — quickly change multiple items’ status to Archive one-at-a-time or in bulk 
• Easily filter your catalog and reports to remove archived items from view
• After archiving unneeded items, get relevant and actionable Low Stock Alerts and Auto PO recommendations

And if you ever need to bring an item back, simply unarchive it. To begin, visit items and navigate to your Item Library. Follow step-by-step instructions here. 

💡 Note: You can manage archived items from Square POS, Square Appointments Point of Sale, and Square Retail POS. Archived items are not available on Square Restaurants POS app. 

To try out Square for Retail features for free, get started here.

[MayaP]

Great, so happy to hear that @DeanInLondon! If you need anything else feel free to reach back out. 

[flourishmarket]

I have Square for Retail and I archived a bunch of out of stock items that clutter up my item search at checkout, but they are still in my POS showing as 0 in stock. So Archiving Items is not working for me, even after rebooting the app.

[MayaP]

Hey there @flourishmarket , I am sorry you are having issues with the archive item feature. Have you tried deleting and reinstalling the app? What app version is Square for Retail on? You can check by going to More > Support > About in the app. Can you also provide a screenshot of what you are seeing on your end? 

[hopemajor]

Is this feature available and working yet?

I contacted the Support Team to cancel my Restaurants free subscription and was informed that it has already been cancelled but I still don't have access to the Archive feature. 

[MayaP]

Hello @hopemajor, I am inquiring about this release date for New Archive Items on Restaurants with our team. I will let you know when I have more insight. 

[MayaP]

I will be honest, I did not clear date of when this will be available this year @hopemajor.  I know waiting for a feature isn't easy and appreciate your patience! 

[erikagm_ca]

We have multiple locations.  Can an item be Archived from one location, but still be available at the other locations? 

[MayaP]

Hey there @erikagm_ca, I am not entirely sure about this.  I am tagging @tonysq who can provide some more insight. 

[homeprogreen]

No. Archiving an item removes it from all locations and sales channels. You can edit the locations where something is available though from your dashboard. You would open the item via dashboard and then open the location and uncheck all locations except the ones you want it to remain available at. 

[erikagm_ca]

Thank you!  Bummer, that would mean I would have to keep that item in our system until all location stop carrying it.  Inventory is fun!  🙂 

[erikagm_ca]

Thanks!!

[homeprogreen]

Any items not available at a location shouldn’t show up in that location’s inventory report so shouldn’t have an impact 

[PLM]

Looking forward to the archive feature coming for Restaurants!