[New] Offline Mode is Now Available on Square Register

[Ryan_M]

Hi Sellers! 👋

We never want you to miss a sale, even if your internet connection is unavailable. Now, you can opt-in to accept tap, dip, and swipe payments, as well as Apple Pay and Google Pay in Offline Mode for when you do not have internet connectivity! This feature previously launched on Square Terminal and is now available on Square Register as well!

In Offline Mode, your Square Register captures card information while connectivity is interrupted, and accepts payments without any verification. Once connectivity is restored, the transaction is sent to the issuer for an online authorization. 

To enable Offline Mode:

1. From the navigation bar at the bottom of your Square Register screen, tap More.
2. Tap Settings > Checkout > Offline Mode.
3. Toggle Allow Offline Mode to on.
4. Review the information and then tap Allow Offline Mode.

Please Note!

• By enabling Offline Mode, you (the seller) are responsible for any expired, declined, or disputed payments accepted while offline. Square is unable to provide customer contact information for payments declined while offline.
• You must reconnect to the internet within 24 hours after taking an offline payment to upload any offline transactions. Offline payments are processed automatically when your device regains connectivity, and will expire if not processed within 24 hours.

Let us know how this feature will benefit you in the comments! Do you ever operate remotely or anywhere WiFi connectivity is poor? We want to hear from you!

[DinaLRosenberg]

SUPER HELPFUL!

We were actually down a week ago due to our internet provider- we were able to process from our phones- but this helps!

[thuffman]

Does this work with the point of sale app and the chip reader as well?

[Doran]

This is awesome.  My internet goes out all the time and this update will be so helpful so I don't have to run and find my phone. 

[JUYBoutique20]

This is great...The internet here can be pretty spotty.

[Stacelyn24]

This is good news because we're starting our holiday pop shops featuring seasonal nail art...some of the places may be a little out reached for wifi...still scares us that we can't capture information but knowing that accepting a payment is still an option helps ease frustrations 🙂