Square
🆕 Create appointments with Square Messages

Hi sellers!

 

We are excited to announce that you can now create appointments directly from Square Messages. With this integration, you don’t need to leave the context of your conversation with your customers in order to create appointments - save more time in Messages and quickly turn your conversations with your customers into appointments. 

 

senem_0-1661376697664.png

 

To create an appointment within Messages:

  1. Click on the plus (+) sign.
  2. Click on Appointment
  3. Fill out the appointment details and choose how you would like to notify your customers.
  4. Click Book Appointment.

The ability to create appointments directly from Square Messages is only available in your online Square Dashboard and APOS app on Android and iOS. 

 

For more details, check out these Support Center articles:

 

We can't wait to hear your feedback and thank you again for using Square Messages!

-Senem

9 Replies
Square Champion

YAY!  This is so helpful. 

Square Champion

This will streamline the booking process for us greatly. Thank you! 

Square Champion

Good to know when I start my personal shopping experiences, I can book it through messages.

Square Champion

Oh this is pretty cool! 
Thanks for the update!

I will have to look into this. Is it in Canada?

Don’t worry I just looked into it and yes it’s in Canada. So I answered my own ?  

Square

Correct, this feature is available in Canada, too!

Square Champion

Now this is a great feature...but I went into my POS app on ios and it did not give me the option to create an appointment.  We use appointments everyday in our business (nail studio) and also occasionally answer clients through messenger.  Has this feature been rolled out to everyone just yet?

Square

Hi there! This is currently only available on Appointments POS (APOS). Have you tried accessing this feature via APOS?

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