no charging indicator light on my reader when it is plugged into USB

no charging indicator light on my reader when it is plugged into USB

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Square Champion

@diet Try to hold down the button to make sure the lights go orange and then red and it will reset.  If it won't light up, try another usb adapter and cord to see if it starts charging then.  If the reader is completely dead leave it on the charge for a while.  If you are using the square stand try unplugging it and then checking all your connections.

 

See if any of those help you first.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
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Square Community Moderator

Hello @diet,

 

Do you have another usb charger, like a phone charger that you can try plugging into the Contactless Reader? Will it charge with another cable, if so then we do need to replace the USB. 

MayaP
Square Community Moderator
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