my reader wont accept chips

[bethvet]

My contactless and chip reader won't accept chips anymore. I am having to swipe them all.  I went through every step on the troubleshooting and no change.  Nothing happens when I hit charge and put in the card.

[Joe]

Hi there, @bethvet. Thanks for letting us know about this. Would you mind flagging this to our Support Team? They will assist in walking you through the warranty protocol and make sure this gets resolved for you quickly.

We will keep an eye out for your contact!