Hey @Laesquinaguat. That’s not happening to me, and we use check names all the time. Can you provide a screen shot or two of where you notice it missing? I just tried saving a test ticket and recalling it. The name was at the top where it has always been, even if I resave it and bring it up again. It would help to see what you are seeing (or not seeing).
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
