Why are the edits made to my Online Store not publishing?

[bigswittersfan]

[The title of this thread has been edited from the original: Website changes not being published to web]

Hi all. Changes I make to my website via the site editor are not publishing to the web. Any ideas? Thanks!

[Alex_]

Hi @bigswittersfan,


Thanks for posting and happy to look into this for you.


In order to make sure i'm understanding, I have a few questions.
 

1. What website builder did you use to create your site (Wix, Weebly, GoDaddy, WooCommerce etc.)?
2. Can you provide the URL to your website/page?
3. What browser are you using to try and make these changes?
4. Are you seeing any error messages appear after saving?
5. Does this happen with every change or edit you are trying to make?

Please let me know by replying in this thread. I'll keep an eye out for your response.

[bigswittersfan]

Hi there, Alex. 

I believe the website editor is Weebly (whatever Square provides to customers)

The URL is http://www.gildedeyedecorativesalvage.com/

I am using Google.

No error messages. The preview is correct

This is the first time this has happened.

thanks!

[Alex_]

@bigswittersfan,

Understood. Do you mind trying one more time and letting me know if the issue has resolved itself or not. 

Thank you. Let me know!

[bigswittersfan]

No, it has not.

[Alex_]

Hi @bigswittersfan,

Looking at the webpage, it may be pointed wrong in regards to the domain. Check out this page for some tips and tricks and let us know if you are still having issues. 

[bigswittersfan]

I notice it says 'Note: Your website must be upgraded to a paid plan in order to connect a domain name.'.  What a joke. I'm done using Square for this.