Invoices from Card payments

[Corks]

Hi,

I'm new to Square and my customer has asked for an Invoice after he paid by card over the phone. He got his receipt, but has requested a Tax Invoice? Can this be gone

[Seamus]

Hey @Corks,

The "receipt" you provide customers is actually a Tax Invoice! Receipts you send customers should have the words "Tax Invoice" at the bottom, unless you have signed up for an account with an ABN not registered for GST!

While we can't look into your account specifics via our Community forum, please feel free to get in touch with support on 1800 760 137 if you'd like them to check!

[Corks]

Thanks Seamus. The electronic receipt does have the words, "Tax Invoice" on the bottom so I'm happy that conforms to the ATO requirements. I'll leave it at that and let the customer know. Thanks again.

[Seamus]

No worries @Corks 🙂