Website not loading

This is my Square domain acorn-house-bakery.square.site

It has worked for months, allowing users to place orders online.

Now it just gives this error message: 

 

404. That’s an error.

The requested URL / was not found on this server

Whats happening? Can someone help, please

2,433 Views
Message 1 of 9
Report
1 Solution
Square Champion

Solution

Hi @A-H-B 

 

I have just tried the link and it seems to be working fine, no 404. See below. Give it another go an see if its now OK. The internet might have just been having a moment.

 

Screenshot (25).png

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk

View Solution >

2,424 Views
Message 3 of 9
Report
8 REPLIES 8
Square

Hi @A-H-B 👋 thanks for flagging this. 

 

I was able to load your site on Chrome and Safari just now. 

 

Can you let me know if you are still experiencing this error? If so, can you try again on a different browser or device? 

 

Screenshot 2024-06-25 at 10.15.13.png

 

I'll keep an eye out for your reply! 

 
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
2,425 Views
Message 2 of 9
Report
Square Champion

Solution

Hi @A-H-B 

 

I have just tried the link and it seems to be working fine, no 404. See below. Give it another go an see if its now OK. The internet might have just been having a moment.

 

Screenshot (25).png

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk
2,425 Views
Message 3 of 9
Report
Square

Snap @doc_choc! 🙂 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
2,423 Views
Message 4 of 9
Report
Square Champion

@Breffni Quick draw....you beat me to the screenshot 🤠

Coco Chemistry Ltd
Artisan Chocolatier
www.cocochemistry.co.uk
2,412 Views
Message 5 of 9
Report

Hi. I am having the same issue, my website cannot be found www.ethelloves.me I have tried both Chrome and Safari and cleared Cache, also tried a mobile but the same issue there. Any ideas?

Thanks,

Jason

2,263 Views
Message 6 of 9
Report

If you have an issue with your website just post on here and it will start working again, bizarre but effective 

2,261 Views
Message 7 of 9
Report
Square

Hi Jason 🙂 glad to hear that your site is back up and running. It's hard to know what may have happened, but if it comes up again just let us know. 

 

@Ethellovesme

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
2,256 Views
Message 8 of 9
Report

Thanks Breffni.

 

You guys do a great job and I find these forum's a great help, even sorting out a website issue......sshhhh 

2,251 Views
Message 9 of 9
Report