I am a pre-order business so I always enter tickets into my system and then retrieve them when customers pick up their order. I have not been able to do that for three days now. I've added tickets, saved them, had the ticket order print with no problem, but when I go in there, there is no ticket saved. I had an online order last week which automatically saved in the tickets screen, but when they came to pick up (paid online), I could not retrieve the ticket to mark it as "picked up". Its actually flashing on the screen like its TRYING to show me the ticket.
Went into my square online on my computer to see if I could see the tickets there, but no. There's the online order, which I marked "picked up" and an old order that i cannot seem to be able to delete (it was accidental), but none of the tickets I entered this week are there. They are not voided or comped. I'm the ONLY person here. Anyone else having this issue?
