Square retail split payment Card & cash

[CampingMan]

I can't seem to find an answer, as split payment questions seem to be about 'splitting the bill' between people.

For example customer has an item £325, they want to pay £125 cash and the rest on a Card, when I go into split payment, and put in an amount the 'square terminal' is grey'd out and says "no split payments" next to it?

[Lou8 · Accepted solution]

Hi @CampingMan, thanks for posting !

Unfortunately, the split tender functionality is not yet supported when the Terminal is connected with Square Point of Sale.

I can see how this feature would be useful, so I’ll be sure to share it with the team. You can also file a feature request here for added visibility. 

In the meantime, you can either connect a Square Reader to your POS device or use the Terminal as a standalone to accept split tender payments.

[Ruby4]

We asked for this a year ago when we connected to the terminals to our stands. Still no update unfortunately. The only work around is using a square reader also connected to the stand. But if you’re like us, most customers prefer to see the amount and have the ability to enter a pin rather than just contactless. 

We’re also hit with the same issue when it comes to refunds/exchanges. If someone needs to exchange an item for a higher paid item, the square terminal blanks out and you’re left with only being able to accept cash for the difference in price.