Square marks expiration dates red and won't move on

Square marks expiration dates red and won't move on ( on different transactions) What to do ?

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Alumni

Hi @emomedia. Would you mind sharing some additional information on where exactly you're seeing these expiration dates? Not quite sure I follow!

nika
Community Program Manager, Square
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When I take payment over the phone some numbers won't work

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It wont accept 02... February for the expiration date

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Alumni

Hey there, @Village - 

 

Welcome back to the Community. 

 

What is the year on the expiration date?  Also, double check with the customer that the card information is up to date. 

 

Please let me know if you still have trouble. 

 

 

Kassi
Community Moderator, Square
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