Square/Weebly store, doesn't work.

[shopofthenorth]

My store was just published this morning, I can get to homepage, but clicking shop now gives 404 error page not found.  Address is shopofthenorth.square.site

[BernadetteA]

Hi @shopofthenorth I think we already spoke on social media and you are good to go? Let me know if not. 🙂

[shopofthenorth]

I believe so, thanks again!

[BernadetteA]

Awesome! Thanks for verifying. 🙂

[Thetanbar]

Can you please tell me how you fixed it? I am having the exact same issue. Thanks!

[Thetanbar]

@BernadetteA  Hi! It would be awesome if you could please help me with this issue as well? Maybe post it in this thread so if anyone else has this issue they can read it here too. 🙂

Thanks!

[squishfibre]

I am having the same issue - Shop Now button on the top of my shop page goes to a 404 error page. Is there an easy fix, or do I need to contact Support?

[sayra · Accepted solution]

Hi there @shopofthenorth and @squishfibre.

Thanks for reaching out. Here are three reasons why you may be getting a 404 error for your website. Please see below:

1. Your site Domain is not pointed to Weebly.

2. Your site may not be published.

3. If your site is published and your Domain is pointed to Weebly but you are still getting a 404 error, you might be going to a page on the website that does not exist or is not set up correctly. 

I suggest you contact our Weebly Customer Success Team for specific troubleshooting steps on your website if the 404 error continues to appear. You can reach them by phone and chat support, they are available Mon-Fri 6am-6pm PST and Sat-Sun 8am-5pm PST. Email reps generally respond to support tickets within 24-48 hours depending on queue volume. The button to contact the reps can be found at the bottom of our help center: https://www.weebly.com/app/help/us/en.