Shipping Options Not Appearing in Checkout

Hi,   just about to launch my laptop . . .  . .

 

Set up shipping profile, added items etc, made items available for shipping, refreshed website - shipping isn't shown at the checkout. 

Deleted it all, tried again - no change.

Followed the help guide - no change.

 

It can't be this hard, what am i missing . .  . . .

 

thank you, in frustration,  Andrew.

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Hi,  a couple of screenshots,  any suggestions greatly received.

 

1) from the order page, showing no shipping cost.

AndrewO_2-1742744201782.png

 

2) the shipping rate profile

 

AndrewO_4-1742744435891.png

3) screenshot from the item page, showing shipping selected

 

AndrewO_5-1742744567019.png

 

 

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Square Community Moderator

Hi @AndrewO,

I just wanted to step in and offer some assistance!

It looks like the screenshots you shared only show the Order Summary on the right side of the page, and not the Shipping Address fields on the left. Because of that, I’m not sure if you've entered a valid address yet. Once you do, the shipping options you’ve set up should appear, and the order total will update accordingly.

Could you let me know if the shipping options show up once you enter the address?

Laurie
Community Moderator, Australia, Square
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