Setting up LS2208 on Android phone

I just received the LS2208 scanner purchased from Square Up. I made sure it was compatible with android. I followed the instructions, rudimentary as they are, and can't seem to get anything but flashing red lights and 4 beeps. On my PC, all it does is flash green but, in neither place, will it scan and read my barcodes. This scanner is replacing one that gave out on me, so I have all my products already barcoded both in square and printed barcode labels (Code 128) on my products. Can anyone possible help me get this thing working or should I just send it back to Square for refund?

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@KHCrafts ;

I see this is your first post to the community, so let me welcome you here.

 

As for a LS2208, you say its compatible but where did you see this?

According to this chart the LS 2208 is Not compatible but the DS2208 is.

https://squareup.com/us/en/compatibility/accessories/barcode-scanners 

 

ls2208.png

 

The LS 2208 I have is USB to a device.  Since an Android device does not have a USB port, you would need an adapter and some adapters work and some do not.  I use the LS2208 with a Chromebook which.  I never had it connected to an Android phone or Tablet.  You also have not mentioned your Device your trying to connect it to. Cell or Tablet and the Model number.  The other thing is there is an '*' nect to the device, and when reading about the astrix you need to using Android version 9 or higher.  

The adapter you must be using that is givng the Scanner the Beeps and Red light must mean the adapter you connected might not be compatible.

 

Here is a Guide for the LS2209 and on Page 10, you will find a chart explaining the Lights and Beeps.

 

https://www.zebra.com/documentation/ls2208en.pdf 

 

I hope all this helps!  Also you could plug the scanner to a computer and see if it works or is defective.  Plug the scanner in, open a document program and scan one of your item barcodes to see if the Barcode appears in the Document.

Keith
Owner
Pocono Candle

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Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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Thank you for your response. I am using a moto G 5G with android version 14. I have also tried connecting to my computer, a Lenovo IdeaPad with Windows 11 Home, 64 bit and 4 GB ram. As I mentioned earlier, my previous scanner was plug and play Honeywell 1900....I use an adapter to allow the usb plug from the scanner to fit into my usb-c of my android.  At this point I am ready to ship it back for a refund as it is obviously either defective or not compatible as listed by Square (although it was the ONLY compatible scanner sold on the Square site).

 

The pdf you pointed me to is the same thing included with the scanner. The four beeps do not tell me HOW to resolve the issue of a "transmission error" indicated.  The flashing lights red or green do not tell me how to resolve the problem associated with the lights, only what it means. 

 

when connected to my android, Square app shows the reader is connected. I try to scan a barcode and nothing happens. It "should" enter the item scanned into checkout, which it does not.

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Square Champion

@KHCrafts ;

When you connect the Scanner to your Lenovo lap top what happens?  The Scanner to the Laptop should be plug and play through a USB port.

 

The Flashing Lights and the Beeps seem to be because of a communication error between the Android Device and the Scanner.  

 

The Plug Play seems to work on the Android since it sees the Scanner in the Square App.

Try turning phone on, Start the Square App then Connect the Scanner.  If that does not work call support tomorrow at the number in my signature line.  I use Square Stands and my scanners work fine.  Never tried Adapters and my Android devices.

Keith
Owner
Pocono Candle

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Square Support Number 855-700-6000.
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Thanks Keith. I decided to return the scanner. I've already wasted too much time trying to get it to work when previous scanners plugged in my phone and laptop with no issues. I will not attempt to use another Zebra brand scanner. Back to Honeywell and hope the next one lasts longer than 3 months. At least they work when plugged in without wasting hours of my life. 

 

Thanks for your help though! Much appreciated. 

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Square Champion

@KHCrafts ;

You're welcome, and I have been using 4 Zebra scanners since 2019 with no issues on the scanners end.

Only thing I did to the Scanners since getting them has been scan to set to factory and then a few other scans for Tab and Carriage return settings when using with a spreedsheet.  I think you may have gotten a bad scanner.  Good luck in the future with scanners.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
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