Senders for e-mail receipts

Hi Square!

 

When my customers are getting e-mailed receipts it says the sender is "The & Proline"

 

Is there any way that this can be modified? I don't see any option in the "receipts" tab.

 

tlptlptlp_0-1717683459103.png

 

1,786 Views
Message 1 of 5
Report
4 REPLIES 4
Alumni

Hi there! @tlptlptlp,

Thank you for reaching out about this. That is typically tied to your business name or your sender profile information in your account settings. Do we have permission to take a closer look at your account to see where that needs to be adjusted?

Ellie
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,763 Views
Message 2 of 5
Report

go ahead

1,760 Views
Message 3 of 5
Report

Following up here!

1,699 Views
Message 4 of 5
Report

Ellie, are you able to look into this?

1,585 Views
Message 5 of 5
Report