Notification

When a new online order is received the POS app doesn’t show a notification badge until the app is opened. Surely the idea of notifications is to alert you that you need to open the app

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YES! 

@tonydow same if you navigate away from the app. I might have been guilty of watching Netflix when it's been quiet rather than keeping an eye on the order screen 😂

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If you happen to open the app, see the new order message and view it, you would never see the notification badge at all.

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Admin

Hi @tonydow and @Sam_400º, thank you for your post! This is a known limitation and from the last time I check, our team are working to roll out a new feature that will help with this issue. However, I don't have an exact date for the roll out right now but I'll be sure to keep you both up to date if I hear anything. 

Tra | she/her
Community Program Manager, Square
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