My square online site was completely fine. Then today out of no where every item says "out of stock"

My square online site was completely fine up until today. Out of no where everything is marked 'out of stock' I have tried everything to change it and it will not change! help!

1,455 Views
Message 1 of 5
Report
4 REPLIES 4
Square Community Moderator

I do not have any known reports of sites having this inconvenience at this time. Have you checked if inventory tracking is on for your products? 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,385 Views
Message 2 of 5
Report

Yes! I am having exactly the same problem. Before I saw this thread, I posted my own. I'd also like to know how to fix it.

Donna Jo Wallace
Naturally Nickel-Free Artisan Jewelry
www.naturallynickelfree.com
1,322 Views
Message 3 of 5
Report
Square Community Moderator

There was a recent hiccup in our Inventory system that caused this @Donna04. This has been corrected, if you are still experiencing this your best bet is to reach out to our eCommerce team. Please reach out by phone when you have a moment by logging into your Square account and heading here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,283 Views
Message 4 of 5
Report

Thanks @JJ_  It does look like things are much better now. I've even been tweaking my categories today, humming away. Thanks for your help.

Donna Jo Wallace
Naturally Nickel-Free Artisan Jewelry
www.naturallynickelfree.com
1,281 Views
Message 5 of 5
Report