Late Fee Customer notifications

Is there a way to get the notification time changed on auto late fee’s. My customers are not happy about getting a text at midnight saying a late fee has been applied. I have reached out to square and they claim there is nothing they can do to change this. This seams like an easy software fix they could change the time to 0800 or the time the invoice was sent.

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Square Champion

Hi @Rdailey42 

 

As you are aware there isn't a way to manage the auto late fee alert.  I think the only way around it would be to manually add the fees during normal business hours.  

Dan
Square Champion
Check out Square support center for additional help.




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