The app will not allow me to verify my identity. How do I get that done?
Hi @Bluebirdthings. Can you be more specific about what is going on? What error messages are you getting?
Hi @Bluebirdthings,
I'm sorry to hear you're running into issues signing up for a Square account. @TheRealChipA makes a great point: it's always easier for us to assist you if you include more information in your initial message, such as the specific wording of any error messages or a screenshot showing the issue. This will help us determine whether you're encountering a bug during the sign-up process or if there's an issue with the identity verification step based on the information you've entered.
If it's the latter, I recommend reviewing Square's Sign-Up Troubleshooting guide, which provides more details about common issues people face when signing up.
In the meantime, we'll keep a lookout for any further replies.
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