Solved: Re: Is sign and tip on printed receipt available w...

danangrest · ‎09-23-2023

I like to have my customer's sign and tip on the printed receipt. Since Square Stand 2 doesn't have a swipe option, does it still allow for sign and tip on printed receipt option? I need to know this before I upgrade my existing Square hardware.

TheRealChipA · ‎09-25-2023

All of that is still available. It is not a function of the stand, but rather of the POS. The stand is just a bunch of readers and a hub for the POS. The POS functionality is exactly the same, in or out of a stand. See the circle note on Square POS for the printed receipt/signature setting.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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TheRealChipA · ‎09-24-2023

Hi @danangrest. First, allow me to correct a misperception in your post. Stand 2 does have a swipe option, albeit a rather hidden one. There is an audio port in the bottom right corner of the stand where you can plug in a swipe reader. See photo of my setup. If you are using Square POS in your Stand 2, there is still a setting to enable the “Sign on printed receipt” option.

Let me know if you have any other questions.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

TheRealChipA · ‎09-24-2023

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

danangrest · ‎09-25-2023

I see, so it's not built in like the old stand but you can add it with the external reader. My question then is, if I don't add in the swipe reader, can I still enable "sign and tip on printed receipt" with the newer stand? I noticed you just said "sign on printed receipt" and not mentioned the ability to tip on paper receipt as well. On the old stand, I seem to remember that option gets removed once you add a chip reader, unless I'm mistaken on that too.

TheRealChipA · ‎09-25-2023

All of that is still available. It is not a function of the stand, but rather of the POS. The stand is just a bunch of readers and a hub for the POS. The POS functionality is exactly the same, in or out of a stand. See the circle note on Square POS for the printed receipt/signature setting.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!

danangrest · ‎09-25-2023

Thanks for the clarification!

Is sign and tip on printed receipt available with Square Stand 2 hardware?