Is it possible for me to stop a reoccurring payment on a clients credit card through my square

I have a client who has a reoccurring payment that's coming to me and his financial institution said he needed to contact me, the service provider, to stop his recurring payment from his credit card. How can I do that?

 

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Square Champion

Hi @arfrancois.  I’m assuming that the recurring payment is attached to a recurring invoice.  Here is a link to a Square Article on Recurring Invoices.  Follow the appropriate instructions in the “Manage a Recurring Series” section to cancel the recurring invoice as well as its payment.

 

If I made the wrong assumption, just let me know!

 

Regards,

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

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