Is Downloading Item Library Restricted on Monthly Subscription?

[Ross2]

I am trying to download my item library but apparently I can't do this because I only have a monthly subscription - is this true?

thanks

Ross

[Laurie_ · Accepted solution]

Hi @Ross2,

Thanks for reaching out with your question! I noticed it's your first time posting in the Community, so welcome!

You can absolutely download your item library — having a monthly subscription doesn’t restrict this feature. You should be able to export your item library directly from your Square Dashboard by following these steps:

1. Sign in to your Square Dashboard.

2. Go to Items > Item Library.

3. Click the “Actions” drop-down (top right).

4. Select “Export Library” — this will download a CSV file of your items.

If you're running into an error or the export option isn't appearing, let us know what you're seeing and we’ll be happy to take a closer look for you. If you need to, you can refer to our online guide for more detailed steps.

We’re here if you need further help!