I want to edit me email or text that goes to the customer at the point of shipping.

[DonnaN]

The section that deals with this wants me set up an entire new email, but I only want to edit the one that's already being sent.  There is a default email going.  My pickup point is not an actual shop so I need to arrange the meet time.  The email says that your item is ready to pickup and shows my address on the Maps

[Laurie_]

Hi, @DonnaN, thanks for reaching out to us with your question!

Currently, there isn't a way to edit this default template that is sent to your customer via text advising them their order is ready for pick-up. Square Online will require you to enter a valid address for your Square Online location in order to offer pick-up as an option for your customers.

An alternative option could be to switch off the Text message alerts and instead add a Text box modifier requesting the customer's mobile number to arrange a pick-up time and location (if you make this a required field, customers will need to input this information prior to checking out).

Let me know if this workaround is heading in the right direction here, or if you have any further questions!