I need to get my reader repaired and the warranty has expired my credit card machine

[Bbqbumm]

I need to get my Square credit card, Swiper machine repair and the warranty has expired. All I need. What do I need to do?

[Bbqbumm]

My credit card processing machine is broken. The screen is cracked and the warranty has expired. What do I do to get it repaired

[MayaP · Accepted solution]

Hello @Bbqbumm, I see this is your first post, welcome! 

I’m so sorry to hear about the trouble with your credit card processing machine. I know how frustrating and stressful it can be when essential equipment stops working, especially when the warranty has expired.

Square doesn’t provide repair services directly, but I recommend reaching out to Best Buy's Geek Squad to explore potential repair options. If a repair isn’t feasible, you may need to consider purchasing a new device. In the meantime, you can continue processing payments using manual card entry, invoices, or tap-to-pay on your phone, if your device is eligible.

Let me know if you need any further assistance. I am happy to help! 😊