@Gregdf Are you using iOS or android? Make sure you have the most up to date version of the app for whichever system and also if you are on iOS make sure you are on the latest version.
The second step is to make sure you have NFC turned on in your settings.
Hope this helps.
Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com
Square AI Champion | Using Square since July, 2017
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