Hey @janewilson246. Is this error coming from Quickbooks or Square? Can you provide a screen shot of it? I ask because, if it is coming from Quickbooks (as I suspect) then youโll need to get on the phone with their support team to resolve it.
One thing that you can try first is to disconnect Quickbooks from your Square account and re-connect it. Sometimes, this fixes any ghosts/issues that exist in the connection. Itโs worth a try, at least.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
Was my post helpful? Take a moment to mark it as a solution. Marked solutions help other sellers find possible resolutions to similar problems. Also, if you find your solution elsewhere (say, through Support), it is helpful to come back to your post and tell us about it, then mark that as a Solution. Solutions are what this Community is all about!
