How can the “Allow Customers to Leave Tip” button be removed?

Does anyone know how to fully disable the tipping feature in Square’s point of sale settings? It appears this option was enabled a few times in the past, and we were genuinely mortified to learn that some of our clients were prompted to leave a tip for our services. While we absolutely respect businesses that accept gratuities, we operate a professional legal and document services company where tipping is neither expected nor appropriate. We want to ensure that all aspects of our client experience reflect the highest level of professionalism, and that includes removing any suggestion of tipping during checkout.

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Square Champion

Solution

Hi @Apostille 

 

In your point of sale device, go to

Settings->Checkout->Tipping

And then you can turn it off. 

 

If you set up your device using Device Codes for login, you can also control this from your Device Settings from the dashboard.

~Cheryl!

Square Champion

Sign in and click Mark as Best Answer if my reply answers your question!


Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

BurstOfButterflies.com

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Square Champion

Solution

Hi @Apostille 

 

In your point of sale device, go to

Settings->Checkout->Tipping

And then you can turn it off. 

 

If you set up your device using Device Codes for login, you can also control this from your Device Settings from the dashboard.

~Cheryl!

Square Champion

Sign in and click Mark as Best Answer if my reply answers your question!


Cheryl! Tisland
Burst Of Butterflies Create & Paint Studio

BurstOfButterflies.com
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