How can I activate cards payment? Says is unable. What do I have to do? Thanks.

[Abiness]

Hi there,

Im trying to use the reader for first time to my business ( I have been using it for a while for my old boss) I can not activate cards payment. How can I make it work? 

Thank u

[Laurie_]

Hi, @Abiness, thanks for reaching out with your question, and welcome to the Seller Community!

We just want to ensure we're on the same page with you here. Are you running into issues activating your Square Account to accept payment? Or are you unsure how to connect the Square Reader to your mobile device?

If you haven't yet been activated for card processing, have a read through our Sign Up Troubleshooting Steps for further assistance here. 

If the issue is connecting the Square Reader to your mobile device, we've included a step-by-step guide to pairing your reader here. Ensure you have the Square Point of Sale app downloaded on your mobile device and you're logged into the correct Square Account before proceeding with these steps.

Let us know how you go on your end!