Error with site links

[SiegeMacGee]

I have several of my item payment links from Wordpress to square up giving the same error message. I’d attach a screenshot but I can’t seem to do this from my iPhone.

the error message is from cloudflare.com, error message 502 - checkout.square.site Host Error. I’ve cleared laptop caches and safari cache. Can’t load on Chrome without the same error message and that cache is clear. I also don’t see obvious errors within my Wordpress dashboard either.

please help as I have customers trying to pay who can’t at present. 

[Sam_400º · Accepted solution]

Hey @SiegeMacGee - are you happy to share some links? 

It would be useful to see the page that the link to square is on, and also the link that you’ve set for your checkout link. 

Not sure if you’ve been able to test the checkout link directly from the Square dashboard?

[Sam_400º · Accepted solution]

Hey @SiegeMacGee - are you happy to share some links? 

It would be useful to see the page that the link to square is on, and also the link that you’ve set for your checkout link. 

Not sure if you’ve been able to test the checkout link directly from the Square dashboard?

[Breffni · Accepted solution]

Hi @SiegeMacGee, thanks for flagging this. 

Indeed, if you have an example link, please share it so that we can take a look, or can you confirm that you're still experiencing this issue? 

We did have a service disruption yesterday which impacted Payment Links which has been resolved now. 

If your links are working now, you were likely impacted by the outage, but if they are still not working as intended, let us know so that we can investigate.