Error: Unable to start reader

[Recovgabriel]

Hi,

I am getting this error on my phone as per yesterday.

and it says that if the issue persists to contact my payment service provider.  
I’m using an iPhone 15 

[Lou8]

Hi @Recovgabriel , thanks for posting on the Community 👋.

I'm sorry to hear you're having this issue. Are you able to share a screenshot of the error message ? 

If you haven't already, I recommend going through all the following troubleshooting steps outlined in our support article Square Reader Troubleshooting - including a factory reset of the Reader.

Can you let me know if the issue persists ?