Customer placed a QR table order - order arrived at another location

Hi folks,

just had the following instance:

-customer placed an order from a qr table code

- order printed at another location


Customer receipt shows that the table code for delivery is in fact at the right store. Yet it also shows at the top of the receipt it’s for our other store


Our staff then tested the QR code in question and the order came through to the right location.


Square glitching?

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Square Community Moderator

Welcome to the Community, @AnswerS33k3r

 

Thank you for posting! And congrats on your first Community post. 

 

There have not been any recent issues with this feature, so I would suggest contacting our CS Team directly. 

 

They would be able to take a deeper look and even file a ticket with our engineers too. 

 

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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