Custom Domain from GoDaddy gets a Privacy Error Message

[amandainmn1]

I have a custom domain from GoDaddy that I've had for years for my business (www.amandakelloggphotography.com). I followed all the steps to link it and it says connected but when I type in just that address, I get a privacy error. I'm not sure what to do at this point. 

[MayaP]

Hey there @amandainmn1 ,

I am sorry you are having issues with connecting your domain. Can you provide a screenshot of the error message? 

[amandainmn1]

[BernadetteA]

Hi @amandainmn1 

Your domain name is showing an error page for Cloudflare. This means that your domain is not connected directly to your Square Online site. Instead, the domain is routing through Cloudflare first. I don't know if you have service directly from them, of if it is something Go Daddy offers, but you will need to point your domain directly to our IP address instead. 

Are you able to edit your DNS records? If so, please edit the A-records to the following IP: 199.34.228.170

If you are having trouble with this, please post a screenshot of your DNS settings, however, I must advise that it may not be something we can assist with from here. It's possible you will need to reach out to GoDaddy or Cloudflare directly. 

I hope this helps clear up some confusion! Best wishes to you  😊