Credit Card Processing Fee & Square Processing Fee

[Showmens]

Apologies if this has been asked before - 

A transaction of $ 400.00, inclusive of GST of $ 36.36 - There is a $ 8.00 C/C processing fee as it is done on a desktop.

2.2% x ( $ 400.00/1.1) = $ 8.00

Customer charged $ 408.00

This attracts a Square Processing Fee of $ 8.98 

i.e. 2.2% x $ 408.00

Each transaction is costing Business 0.98 - Have I done something incorrect in my setup ?

[Breffni]

Hi @Showmens 👋 thanks for your post. 

For this type of query, I'd suggest giving our support team a call directly so that they can check your account settings and take a look at some transaction examples. 

Our number is 1800 760 137. We’re available from Monday to Friday, 9am to 5pm, Melbourne time.