Hi there @Ashtam01. Sorry to hear about this. Sometimes customers can be the worst, eh? Anyway, it's obvious that the dispute was not cancelled and that the customer's bank made a decision in the customer's favor. There are only a couple of options now. If the husband was honest about trying to cancel the dispute then he should have no problem allowing you to resubmit the charge. But, if he was just telling you what you wanted to hear, your only choices are legal ones now -- small claims court, etc. In this case, if you decide that spending the money to file a claim is worth it, you'll need to consult with an attorney or with your local small claims court. Good luck.
Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)
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