I recently purchased a star -tsp 100 future printer and cash box from Square. The printer works great, but the cash-drawer is not recognized. Do I need to purchase a double USB to connect the printer to the square outlet?
Hey @FinanceatCit. Did you purchase the printer-driven cash drawer or the USB cash drawer? If you purchased the printer-driven drawer then the drawer must be connected to the printer. If you purchased the USB cash drawer then the drawer must be connected to your hub. Either printer should have come with a USB cable in the box.
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